To provide safe, reliable, high-quality, cost-effective, professional utility services to all our existing and future customers.
Our vision is to invoke and establish enduring confidence from our citizens through our ability to preserve public health and safety delivering professional services.
About Public Utilities
The Public Utilities Department operates and maintains the City's municipal utility system, which includes potable (drinking) water, sanitary sewer and reclaimed water.
In addition to serving our community, the Department's service area also includes the Town of Ponce Inlet, Wilbur-by-the-Sea, and portions of Daytona Beach Shores and unincorporated Volusia County.
|Public Utilities - Important Phone Numbers|
To report a water line leak, meter leak, or water pressure problem, call the Public Utilities 24 Hour Emergency Hotline (386) 756-5380.
|Establish or Cancel Service|| (386) 506-5720|
|Billing Questions|| (386) 506-5720|
|Drinking Water Questions|| (386) 506-5770|
|Report a Water Line Leak or Break|| (386) 506-5955|
|Cross Connection and Backflow Problems|| (386) 506-5955|
|Report a Meter Leak|| (386) 506-5731|
|Report a Sewer Spill|| (386) 506-5955|
|Water Pressure Problem|| (386) 506-5770|
|Water/Sewer Line Locations|| (386) 506-5955|
|Administrative Office|| (386) 506-5750|
|Water/Sewer Permits|| (386) 506-5750|
|Cross Connection and Backflow Reporting|| (386) 506-5750||
(Water / Sewer/ Garbage Bill Questions & Payments)
Community Development & Building Permits
Code Compliance Hotline
Parks & Recreation
Parks & Recreation Afterhours
Police Non-Emergency & Animal Control
Public Utilities Afterhours
Public Works Afterhours
Mayor & City Council
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