Fire Chief's Message

Kenneth Fustin, Port Orange Fire Chief
As Fire Chief of the Port Orange Fire Department, I am proud to say that the citizens of the City of Port Orange are well protected with a fire department equipped with staffing, equipment and pre-incident plans to handle the risks that have been identified within the community. The fire service has changed dramatically over the years and the City of Port Orange is fortunate to have kept up with the changes. The department has and continues to be a fine example of service delivery excellence in all levels and types of services that are provided.

The title "fire department" although traditional in its term by no means is an accurate or all-inclusive reflection of what our fire department provides today. The Port Orange Fire Department not only responds to structure fires of all sorts, but also provides the training, staffing and response needs for many other types of emergencies. Our emergency medical services accounts for a majority of our work load and we are proud to service the city with six Advanced Life Support Engine, Ladder and Battalion companies that are staffed and equipped to handle any emergency or non-emergency medical call for service. All of our emergency vehicles are staffed with highly cross trained members capable of responding and mobilizing to the emergency called upon.

The department also offers programs in public education and works in conjunction with the school system, hospital and senior groups and assisted living centers. Our fire prevention bureau is also committed to maintaining a safe and code compliant community and offers services such as fire plan review, fire suppression system testing, and daily inspectional services.

Each member of the department must train over 220 hours per year to meet the high standards set by the Insurance Services Office (ISO), as well as individualized training for Firefighters, Company Officers and Chief Officers. The department is committed to safety in all of its efforts. Each day the message of safe practices is adhered to by each crew at each station on each shift. A firefighter's day consists of a 24-hour shift that begins at 8:00 am and ends at 8:00 am the next day. During the course of the day, there are fire prevention, public education as well as training obligations along with the nearly 8,000 calls per year that are responded to.

The men and women of the Port Orange Fire Department have and always will be committed to the highest level of service to all citizens of the community. As firefighters and paramedics, the work done is much more than a job… it's a way of life and we are all proud to serve you in everything that we do each day.
Important Numbers
Main Number
386-506-5500

Customer Service
(Water / Sewer/ Garbage Bill Questions & Payments)
386-506-5720

Community Development & Building Permits
386-506-5600

Code Compliance Hotline
386-506-5604

Fire Administration
386-506-5900

Parks & Recreation
386-506-5850

Parks & Recreation Afterhours
386-756-7400

Police Department
386-506-5800

Police Non-Emergency & Animal Control
386-756-7400

Public Utilities
386-506-5750

Public Utilities Afterhours
386-756-5380

Public Works
386-506-5575

Public Works Afterhours
386-756-7400

City Manager,
Mayor & City Council

386-506-5501

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668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.