Paying Your Bill
Paying online
For your convenience, you can pay with a credit card online. Just click here. See your utility bill for your PIN number. Enter your utility account number (dash included) and the PIN number you received on your utility bill. Click the Sign On button. After you register, you must follow the link in the email you receive back and sign in to enable your account. Once you have completed this one-time set-up, payments may be made with Visa, MasterCard, American Express, or Discover online.

Paying by mail
Each of our bills includes a payment envelope for your convenience. The address on the envelope routes your payment to our bank-processing center. Please include your billing stub with your payment. For your protection, please include your service account number on your check, in the event your billing stub becomes lost or separated from your check, it will assure proper credit. We do not recognize the postmark date but the actual day received as your payment date.

Paying in person
For those who wish to make payments in person, you may visit our office at 1000 City Center Circle . The City maintains a night drop box in the drive-in window area for payments made by check or money order, after hours. The City will not be responsible for any cash placed in the drop box.

Automatic Fund Transfer
The easiest and most convenient way to make your utility payment is by automatic fund transfer, AFT. AFT electronically withdraws your payment from your checking or savings account. You still receive a bill but, it is now a statement of how much is being withdrawn from your account and when your payment is being made. For more information and application contact Utility Customer Service at (386) 506-5720.

Credit Card Payment
Visa, MasterCard, American Express, and Discover are accepted either in person, over the telephone, or online for payment.

Starting Service

Important Numbers
Main Number
386-506-5500

Customer Service (Water)
386-506-5720

Community Development
& Building Permits

386-506-5600

Code Compliance Hotline
386-506-5604

Public Works
386-506-5575

Non-Emergency and After Hours City Operations, Police & Animal Control
386-756-7400

Fire Non-Emergency
386-506-5900

Parks and Recreation
386-506-5850

Public Utilities Emergency
386-756-5380

City Manager, Mayor
& City Council

386-506-5501

Click here to go to the Stormwater Management page
668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.