The Golf Club at Cypress Head

 

DATE: 3/15/11 EVALUATION

 

 

Operated by

KEMPERSPORTS Management

 

 

 

Course:                                            The Golf Club at Cypress Head

 

Contract Administrator                Jan Parsons/Chris Kucera

 

KSM Representatives                   Ricardo Catarino

 

General Manager                          Mike Collins

 

Superintendent                               Dennis Pickavance

 

 

 

 

Prepared by:

                   Kemper Sports Management, Inc.

                   500 Skokie Blvd. Suite 444

                   Northbrook, IL. 60062

 

 

 

 

 

 

 

 

 

 

1.  Pro Shop                                                                      Evaluation

 

A.      Cleanliness/Orderly                                                  6.8          10/10                                   04/11                      

6.8          11/10                                     05/11

B.      Appearance                                                                   6.8          12/10                                     06/11

6.8          01/11                                     07/11

C.      Displays                                                                        6.8          02/11                                     08/11

                03/11                                     09/11

D.      Inventory                                                                      

 

Comments: Shop sales during February did very well.

 

·         On Going - Clean & orderly – Very Good

·         On Going - Well stocked – Good

 

                2.  Administrative Offices                                        Evaluation

                                               

A.  Cleanliness/Orderly                                                    6.4          10/10                                     04/11

                                                                                                6.4          11/10                                     05/11

B. Appearance                                                                      6.4          12/10                                     06/11                                    

                                                                                                                6.4          01/11                                     07/11

C. Equipment                                                                        6.4          02/11                                    08/11

                                                                                                                03/11                                     09/11

 

Comments:  Neat and tidy.

 

·         On going - Organized & Presentable – Good. 

 

             3.  Restaurant / Bar                                                    Evaluation

 

A.  Cleanliness/Orderly                                                    6.4          10/10                                     04/11    

                                                                                                7.0          11/10                                     05/11

B. Appearance                                                                      7.1          12/10                                     06/11                                                                                                                                                                                     7.1          01/11                                     07/11

C. Tables and Chairs                                                          7.1          02/11                                     08/11

                                                                                                                03/11                                     09/11

 

Comments:  Clean and organized.  Our in house events continue to do very well.  We are still game planning the aesthetics for the restaurant to make it look neat and uniformed.

                                                 

·         On Going - Review last Health Dept. inspections - Good

·         On Going - Coolers clean inside & out – Very Good

·         On Going - Carpet cleaning – Completed – January 2011

·         On Going – Air return vent cleaned over bar entrance – Good

 

4.  Banquet Room                                                         Evaluation

                                                                                                               

A. Cleanliness/Orderly                                                     6.4          10/10                                     04/11                                                                                                                                                     7.0          11/10                                     05/11

B. Appearance                                                                      7.0          12/10                                     06/11

                                                                                                                7.0          01/11                                     07/11

               C. Tables and Chairs                                                           7.0          02/11                                     08/11

                                                                                                                                03/11                                     09/11

                               

Comments:  The changes have been well received by our customers.

                                                                                               

·         On Going – Vacuum edges of walls & in corners – Good

·         On Going – Cleaning & appearance of fans & light fixtures  - Great

·         On Going - Check if courtyard drainage is functioning  - Good

·         On Going - Clean vinyl – Ok

·         On Going – Check for paint bubbling and leaks – Great

 

5.  Kitchen                                                                        Evaluation

                                                                                                                               

A.      Customer Service                                                       6.7          10/10                                     04/11

6.7          11/10                                     05/11

                B.  Cleanliness                                                                    6.7          12/10                                     06/11

6.7          01/11                                     07/11

C.  Equipment                                                                       6.7          02/11                                     08/11

                03/11                                     09/11

        

 Comments:  Currently all equipment is in good working condition.

 

·         On Going - Review last Health Dept. inspections – Good, no issues

        On Going - Food stored properly

·         On Going - Clean & Presentable – Very Good

 

6.   Club House Restrooms / Hallway            Evaluation

 

A.      Cleanliness                                                                  6.8          10/10                                     04/11                                                                                                                                             7.0          11/11                                     05/11

B.    Equipment                                                                     7.1          12/10                                     06/11

                                                                                                7.1          01/11                                     07/11

C.    Appearance                                                                   7.1          02/11                                     08/11

                                                                                                                03/11                                     09/11

D.   Odor                                               

                                                                                                                                                                               

Comments:  We are looking to add an additional bulletin board in the hallway for the 9 hole group so they don’t have to share with the WGA.

 

·         On Going – Clean & Presentable – Great

·         On Going – Odor free – Very Good

·         On Going – Cleanliness of vents in ceiling of men and ladies room – Very Good

 

7.  Entrance/Ext. Clubhouse/Cart Barn            Evaluation

                                                                                                               

A.        Landscape                                                                    6.7          10/10                                     04/11    

6.9          11/10                                     05/11

B.        Signage                                                                        6.9          12/10                                     06/11

7.0          01/11                                     07/11

C.        Parking Lot                                                                 7.0          02/11                                     08/11

                                                                                                                03/11                                     09/11

D.        Cement Walkways    

 

Comments:  We replaced the dated chairs in front of the entrance.

 

·         On Going - Clean Windows – Good

·         On Going – Litter free, cigarette butts – Good

·         On Going Landscaping appearance, trimming & weed free – Good

 

8.  First Tee Area / Putting Green / Range Evaluation

                                                                                                                

A.      Cut                                                                                  7.0          10/10                                     04/11                    

7.0          11/10                                     05/11

B.      Health                                                                             7.0          12/10                                     06/11

7.0          01/11                                     07/11

C.      Starter Area                                                                  7.1          02/11                                     08/11

                03/11                                     09/11

D.   Bag Drop

Comments:  This area is in great shape.  Around the putting green we have removed the tall fescue grasses and are replacing with rose bushes to enhance the look.

 

·         On Going – Edge & Pine Straw all beds around benches & lights – Replacing when we can collect from course

·          On Going – Bag Drop Stand clean & orderly – Very Good

 

            9.  Tee Conditions-Overall                                      Evaluation

                                                                                                                         

                                                                                                          6.8          10/10                                     04/11

A.      Cut                                                                                  6.8          11/10                                     05/11

                                                                                                 6.8          12/10                                     06/11

B.      Health                                                                              6.8          01/11                                     07/11

6.8          02/11                                     08/11

C.      Appearance                                                                                     03/11                                     09/11

 

D.      Playability                                                                                      

 

Comments:  This area is in great shape.  We are still scheduled for improving the capacity of other tee boxes and levelness during the upcoming spring. 

 

·         On Going - Divots continue to be filled on a regular basis - Good

·         On Going – Quality of Cut – Good

·         On Going  - Conditions because of wear and tear from heavy play – Good

 

10.  Fairway Conditions                                           Evaluation

                                                                                                                                         

A.      Cut                                                                                   7.2          10/10                                     04/11    

7.2          11/10                                     05/11

B.      Health                                                                              7.2          12/10                                     06/11

7.2          01/11                                     07/11

C.      Appearance                                                                     7.2          02/11                                     08/11

                03/11                                     09/11

D.      Playability                                                                      

 

Comments:  This area is in great shape. 

 

·         On Going – Quality of cut, density, & playability – Good

·         On Going – Color & Appearance – Good

·         On Going – Weed control – Very Good

·         On Going – Quality and consistency of Winter over-seed – Very Good

·         On Going Conditions of fairways for wetness and mowing schedules being kept – Good

 

11.  Primary Rough Conditions                               Evaluation

                                                                                                                         

A.      Health                                                                              6.5          10/10                                     04/11    

6.5          11/10                                     05/11

B.       Cut                                                                                  6.5          12/10                                     06/11

6.5          01/11                                     07/11

C.  Appearance                                                                     6.5          02/11                                     08/11

                                                                                                                                03/11                                     09/11

D.      Playability                                                                      

 

Comments:  The rough has withstood last year’s amount of play and weather conditions very well and is in good shape.

 

·         On Going - Pine straw beds – presently thin, continued budget saving area - Needed

·         On Going – Quality of cut, density, & playability – Good

·         On Going – Color & Appearance – Good

·         On Going – Weed control – Good

·         On Going – Conditions of rough for wetness and mowing schedules being kept – Good

 

12.  Common Rough Conditions                            Evaluation

                                                                                                                 

A.      Health                                                                              6.0          10/10                                     04/11    

6.0          11/10                                     05/11

B.  Cut                                                                                     6.0          12/10                                     06/11

                                                                                                  6.0          01/11                                     07/11

C. Appearance                                                                        6.0          02/11                                     08/11

                                                                                                                                03/11                                     09/11

D. Playability                                                                         

 

Comments:  The rough has withstood last year’s amount of play and weather conditions very well and is in good shape.

 

·         On Going – Palmettos and clearing bushy areas around the course – Good

·         On Going – Conditions for mowing schedules being kept on areas bordering the course - Good

·         On Going– Pine straw areas Needed

·         On Going – Lake Bank maintenance – Ok

 

13.  Greens Conditions                                                                Evaluation

                                                                                                                         

A.      Health                                                                                             

7.1          10/10                                     04/11

B.      Cut                                                                                   7.1          11/10                                     05/11

                                                                                                  7.1          12/10                                     06/11

C.      Appearance                                                                     7.1          01/11                                     07/11

7.1          02/11                                     08/11

D.      Playability                                                                                       03/11                                     09/11

 

Comments: The greens are in very good shape.  They are firm and rolling well.

 

·         On Going – Smoothness & speed of ball roll – Good

 

14.  Bunkers                                                                Evaluation

                                                                                                                                         

A.      Appearance                                                                     5.8          10/10                                     04/11                                    

5.6          11/10                                     05/11

B.      Texture                                                                            5.6          12/10                                     06/11

5.6          01/11                                     07/11

C.      Playability                                                                       5.5          02/11                                     08/11

                03/11                                     09/11

D.      Conditions                                                                     

 

Comments: Overall the green side bunkers are just ok despite the contamination and number of washouts this year.  We will be repairing the edges during the winter and spring months.

 

On Going – Bunkers edged & raked – Sand is contaminated

·         On Going – Waste bunker weed free & cultivated – Improving from repair work

·         On Going – Bunkers able to be maintained – Ok

 

15.  Course Restrooms                                                               Evaluation

                                                                                                                                         

A.      Cleanliness                                                                    6.7          10/10                                     04/11                                    

6.7          11/10                                     05/11

B.  Equipment                                                                       6.7          12/10                                      06/11

                                                                                                                6.7          01/11                                     07/11

C.      Appearance                                                                     6.7          02/11                                     08/11

                                                                                                                                03/11                                     09/11    

D.      Odor                                                                                

 

Comments:  These are in good shape.

 

·         On Going - Touch up paint on trim work & floor staining could be done

·         On Going – Clean & Presentable

·         On Going – Odor free

·         On Going – Cleaning schedule being kept

·         On Going – Outside appearance, roof and walls and floor outside

 

 

16.  Cart Paths                                                                  Evaluation

                                                                                                                         

A.      Edging                                                                           5.9          10/10                                     04/11                    

5.8          11/10                                     05/11

B.  Trimming of shrubs                                                     5.7          12/10                                     06/11

                                                                                                                5.6          01/11                                     07/11

                C.  Tee Signs / Beds                                                           5.7          02/11                                     08/11

                03/11                                     09/11

              D.  Curbing / Corners                                                         

 

E.  Bridges

 

Comment:  Overall paths are in ok condition.   Also, the bridges have been evaluated.  We repaired some areas of the course’s cart paths during February.

 

·         On Going - Drop off / pot holes along the path, stakes to keep carts off – Ok

·         On Going - Tee sign beds, weed control & fresh pine straw – Good

·         On Going - Edge cart paths – Good

·         On Going – Palmetto control along cart paths – Good

·         On Going – Check for uneven pavement and trip hazards – Areas are in need or repair

 

17.  Fertilizer & Chemical Program                   Evaluation

                                                                                                                         

A.      Records                                                                         6.2          10/10                                     04/11                    

6.2          11/10                                     05/11

B.      Up-Date                                                                          6.2          12/10                                     06/11

                                                                                                6.2          01/11                                     07/11

C.      Per Maintenance Plan                                                6.2          02/11                                     08/11

                                                                                                                03/11                                     09/11

D.      Material Storage                                        

 

Comments:  Overall in good order.

 

·         On Going - All application schedules are being followed - Good

·         On Going - All records are up to date – Good

·         On Going - All materials are stored properly and orderly – Good

 

18.  Maintenance Equip. Fleet Conditions     Evaluation

                                                                                                                                                         

A.      Preventative Care                                                        6.3          10/10                                     04/11                                    

                                                                                                6.2          11/10                                     05/11

B.      Appearance                                                                  6.1           12/10                                     06/11

                                                                                                6.0          01/11                                     07/11

C.  Storage Area                                                                  6.0          02/11                                     08/11

                                                                                                                03/11                                     09/11

D.  Maintenance                                  

 

Comments:  Overall we have the necessary equipment.  Items are getting older and will continue to need more maintenance going forward.  We are repairing more and more pieces of equipment due to normal age and ware.

 

·         On Going – We are tracking all repairs on every piece of equipment in the fleet – Good

·         On Going - Work stations are neat and orderly - Good

 

19.  Maintenance Facility                                         Evaluation

                                                                                                                                                                                         

A.      Surrounding Compound                                            6.0          10/10                                     04/11                    

5.9          11/10                                     05/11

B.  Offices & Break Room                                                                5.9          12/10                                     06/11

                                                                                        5.9          01/11                                     07/11

C.      Safety Hazards                                                             5.9          02/11                                     08/11

                                                                                                                03/11                                     09/11

D.      Pump House Cleanliness                                          

 

Comments: Overall the building infrastructure is in pretty good condition, in need of storage shelters for some equipment.  We are evaluating some areas of the maintenance building that need repair and are placing them in order of need.  Fence by the ninth tee is being evaluated to be cleaned up.

 

·          On Going - Overall appearance of compound – Good

·         On Going – Office is clean and orderly – Good

·         On Going – Break room is clean and orderly

 

20.  Golf Cart Fleet                                                      Evaluation

                                                                                                                           

A.      Appearance                                                                   6.0          10/10                                     04/11    

5.9          11/10                                     05/11

B.    Mechanical function                                                   5.9          12/10                                     06/11

                                                                                                                5.8          01/11                                     07/11

C.      Batteries Watered                                                      5.7          02/11                                     08/11

                03/11                                     09/11

 

Comments: The present fleet is in its fourth year and showing signs of age.  Brakes on many of the carts are now at their final adjustment stage which may be costly going forward.  We replaced a number of batteries in January and February.

 

 

The purpose of the evaluation is to assure that the golf course continues to move forward in a positive direction, and if there are weaknesses, we address them as soon as possible.

 

The final ratings will be based on the categories listed, plus the feeling, ideas and experience of the raters.  Any suggestions or changes made by the raters should be addressed at once.  The ratings are based on a scale of 1 – 10.

 

Rating Summary:

Needs Improvement 1.0 to 4.9
Average: 5.0
Good: 6.0
Excellent: 7.0
Outstanding: 8.0 to 10.0

       Current Overall Rating:                                        6.49     10/10                                       04/11

                                                6.54     11/10                                       05/11

                                                                                6.54     12/10                                       06/11

                                                                                6.53     01/11                                       07/11

                                                                                6.53     02/11                                       08/11

                                                                                                03/11                                       09/11