Customer Service: How to Pay My Utility Bill
***Please note after 2pm is next business day service. After hours fee may apply ****

Auto Pay
Checking and E-checks: Auto bank draft is available for checking accounts. To enroll, please submit an "Automatic Funds Transfer" application and a voided check. Please note that two (2) billing cycles are required to complete enrollment. Please ensure your bill states "Enrolled in Auto Pay" before discontinuing your current form of payment.

Debit and Credit Cards: Our online payment website also offers auto pay enrollment for debit and credit cards. Please ensure your bill states "Enrolled in Auto Pay" before discontinuing your current form of payment.

Online: E-checks and credit cards are available through our utility billing online website. Please note – this option is not available if you have been disconnected. Please call us at 506-5720.

Utility Billing Online offers customers a variety of billing and payment methods. Do not use this service if your service has been disconnected or is in danger of being disconnected. Please call or come in during our business hours to have your water restored or ensure your payment has been processed before being subject to disconnection.

By Mail
City of Port Orange Customer Service
P.O. Box 291037
Port Orange FL, 32129-1037

In Person
Hours: Mon-Fri 8am-5pm, except Wed 8am-4pm

Office:
City Hall, 1st Floor
1000 City Center Circle
Port Orange, FL 32129

Drive Thru/Drop Box:
Air tube located on the far side of City Hall

Phone:
Phone: 386-506-5720
Debit or Credit Card only

Contact Us
Mon-Fri 8am-5pm, except Wed 8am-4pm
Important Numbers
Main Number
386-506-5500

Customer Service
(Water / Sewer/ Garbage Bill Questions & Payments)
386-506-5720

Community Development & Building Permits
386-506-5600

Code Compliance Hotline
386-506-5604

Fire Administration
386-506-5900

Parks & Recreation
386-506-5850

Parks & Recreation Afterhours
386-756-7400

Police Department
386-506-5800

Police Non-Emergency & Animal Control
386-756-7400

Public Utilities
386-506-5750

Public Utilities Afterhours
386-756-5380

Public Works
386-506-5575

Public Works Afterhours
386-756-7400

City Manager,
Mayor & City Council

386-506-5501

Click here to go to the Stormwater Management page


City Tweets
Police Tweets
668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.