Customer Service: How to Pay My Utility Bill
***Please note after 2pm is next business day service.
For immediate service, please call us or come into our office.

After the disconnection date, click here for more information.
By Mail
City of Port Orange Customer Service
P.O. Box 291037
Port Orange FL, 32129-1037
In Person
Hours: Mon-Fri 8am-5pm, except Wed 8am-4pm

Office:
City Hall, 1st Floor
1000 City Center Circle
Port Orange, FL 32129

Drive Thru:
Air tube located on the far side of City Hall

Late Night Drop Box:
Located at the far side of City Hall. Payments are posted the next business day.
Do not use for payments on late balances or extensions.

Over the Phone
Hours: Mon-Fri 8am-5pm, except Wed 8am-4pm
Payment Types: Debit or Credit Card
Phone: 386-506-5720
Auto Pay
Checking and E-checks: Auto bank draft is available for checking accounts. To enroll please submit an "Automatic Funds Transfer" application and a voided check. The application is available under Rates and Forms. Please note that two billing cycles are required to complete enrollment. Please ensure your bills state you're enrolled for auto pay before filing away your bill.

Debit and Credit Cards: Our online payment website also offers auto pay enrollment for debit and credit cards. Please ensure that you both enroll and pay any outstanding balances. Please ensure your bills state your enrolled for auto pay before filing away your bill.

Cancel Auto Pay: The cancellation form is available under Rates and Forms. Please provide at least 1 business day notice in person or via telephone after submitting the cancellation form.

Online: E-checks and credit cards are available for auto pay through our utility billing online website.
Online
Utility Billing Online offers customers a variety of billing and payment methods. Do not use this service if your service has been disconnected. Click here for more information
Contact Us
Mon-Fri 8am-5pm, except Wed 8am-4pm
Important Numbers
Main Number
386-506-5500

Customer Service (Water)
386-506-5720

Community Development
& Building Permits

386-506-5600

Code Compliance Hotline
386-506-5604

Public Works
386-506-5575

Non-Emergency and After Hours City Operations, Police & Animal Control
386-756-7400

Fire Non-Emergency
386-506-5900

Parks and Recreation
386-506-5850

Public Utilities Emergency
386-756-5380

City Manager, Mayor
& City Council

386-506-5501

Click here to go to the Stormwater Management page
668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.