Customer Service: Going on Vacation
***Please note after 2pm is next business day service.
For immediate service, please call us or come into our office.

Vacation Status
An account on vacation status receives a discounted monthly garbage rate. To qualify you must meet the following requirements.

  • Please submit a "Utility Service Application" under Rates and Forms. You must confirm the license number on file of the account holder. You may fax or email us the paperwork in advance to your call.You must call to confirm your submission.
  • You must be gone for a period of 3 months or longer. Requests under 3 months will be charged a $40 fee.
  • Water service must be shut off while you are away. At your request, reclaimed water or individual sprinkler meters may remain on.

Please note that we can only complete shut off or turn on requests up to 7 days in advance or less.

Contact Us
Mon-Fri 8am-5pm, except Wed 8am-4pm
Important Numbers
Main Number

Customer Service
(Water / Sewer/ Garbage Bill Questions & Payments)

Community Development & Building Permits

Code Compliance Hotline

Fire Administration

Parks & Recreation

Parks & Recreation Afterhours

Police Department

Police Non-Emergency & Animal Control

Public Utilities

Public Utilities Afterhours

Public Works

Public Works Afterhours

City Manager,
Mayor & City Council


Click here to go to the Stormwater Management page

City Tweets
Police Tweets
668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.