Administrative Services
Contact Us
Interim Administrative Services Director
Jamie Miller
386-506-5562

Human Resources Manager
Heather Carrizales
Phone: 386-506-5561

Information Technology Manager
James Hicks
Phone: 386-506-5545

Risk Manager
Grace Stewart
Phone: 386-506-5703

The Administrative Services Department provides a wide variety of services to a number of different customers.

Our resource management services include: Human Resource Management, Information Technology Management, and Risk Management.

Human Resources Division
The Human Resources Division is responsible for recruitment, position classification and compensation, employee and management training, employee performance evaluations, personnel rules development and implementation, record keeping, employee benefits, labor contract negotiation and administration, and coordination of the process for resolving employee disputes among many other things.


Information Technology Division
The Information Technology Division is responsible for overseeing and guiding all technology-related activities associated with the delivery of products, services, and information managed by every department of the City.

Specific functions include providing desktop and network support for over 400 employees to perform their job and provide City services, delivering voice and data communications throughout all 14 City facilities, supporting over 75 application servers including centralized email and web sites, and supplying geographic information systems (GIS) to include map production and custom spatial application development.


Risk Management Division
The Risk Management Division oversees the daily operations of the City's workers' compensation, general liability, property and auto programs. All claims for damages against the city are recorded, and a thorough investigation occurs.

All employees who are either injured or involved in a vehicular or property accident are encouraged to report this immediately to the Risk Manager. Risk Management also oversees the City's Safety Program, which includes D.O.T. drug and alcohol testing, the Drug Free Workplace, specialized trainings and working as a strategic partner with critical team members such as Public Works, Public Utilities, Parks and Recreation and Community Development.

Important Numbers
Main Number
386-506-5500

Customer Service
(Water / Sewer/ Garbage Bill Questions & Payments)
386-506-5720

Community Development & Building Permits
386-506-5600

Code Compliance Hotline
386-506-5604

Fire Administration
386-506-5900

Parks & Recreation
386-506-5850

Parks & Recreation Afterhours
386-756-7400

Police Department
386-506-5800

Police Non-Emergency & Animal Control
386-756-7400

Public Utilities
386-506-5750

Public Utilities Afterhours
386-756-5380

Public Works
386-506-5575

Public Works Afterhours
386-756-7400

City Manager,
Mayor & City Council

386-506-5501

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City Tweets
Police Tweets
668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.