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Call 386-506-5795, our Wastewater Collection Division, Monday through Friday, between the hours of 7 a.m. to 3 p.m. At any other time, call 386-756-5380 or 386-506-5785.
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Please contact the Community Development Department at 386-506-5607 to find out what types of plants are permissible and what formal approvals may be necessary to do this.
If the damaged lateral is more than 15 feet from the edge of the paved street or if the damage is located between the house and the clean-out, then you will need to contact a local plumbing company to make the repairs. In other instances, call 386-506-5795, our Wastewater Collection Division, Monday through Friday, between the hours of 7 a.m. and 3 p.m. At any other time, call 386-756-5380 or 386-506-5785.
Explosive liquids or solids, fire hazard liquids or solids, grease, oils, whole blood, wood, glass, plastics, dyes, radioactive wastes, antifreeze, oxygen demanding products and biohazard substances including pesticides should not be disposed of in the sanitary sewer system.
The City of Port Orange does not perform utility locates for water, sewer and reclaimed water lines on private property. You will have to locate these lines yourself. However, you need to contact the One-Call Service at 800-432-4770, for other utilities to be located, if you are performing excavation work deeper than 10 inches. The One-Call Service is responsible to contact all local utility companies to locate their utilities for you. They have 48 hours to do so, after being contacted by the One-Call System, and they will use paint and flagging to mark the ground where their utilities exist. If you plan to dig within two feet of these marks, be very cautious, using hand tools only, in order to avoid damaging the buried utility lines. Due to the 48-hour notice, you will need to plan ahead and call in advance of your work.
If you are performing work deeper than 10 inches, you must notify the One-Call Service at 800-342-4770 to contact all local utility companies to locate their lines for you. After the One-Call Service has contacted them, utility companies have 48 hours to locate their lines. They will use paint and flagging to mark the ground where their utilities are buried. If you plan to dig within two feet of these marks, use extreme caution, using hand tools only, to avoid damaging the buried lines. Remember to plan ahead, due to the 48-hour notice.
Minor or major dirt filling or excavating operations within 15 feet of the edge of a street also requires a City right-of-way permit. Right-of-way permits are also required for construction efforts, such as installation of an additional driveway. Mailbox post installations do not require a permit, if done carefully with hand tools. However, any type of masonry mailbox or planter structure installation will require City Council approval of a Right-of-Way License Agreement and subsequently a right-of-way use permit. Please contact the Public Utilities Department at 386-506-5754 or 386-506-5757 for assistance with this permitting application process.