What if the account holder is deceased?

Deposit refunds can only be issued in the name of the account holder.  If the account holder is deceased, refunds will be issued to their estate.  If the property is jointly titled, account deposits can be transferred to surviving co-owner or co-tenant by completing a new service application (PDF) and providing a copy of the death certificate and new account holders Valid Government Issued ID.

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1. How do I pay my water bill?
2. When is my payment due?
3. What if my payment doesn't go through?
4. What if I have a problem with mail?
5. What if my water was disconnected for non-payment?
6. Why is my water bill so high?
7. Can I get an adjustment for a water leak or pool fill?
8. How do I report meter leaks, water line leaks, water pressure or sewage backup problems?
9. What if I have a question about my drinking water?
10. What is reclaimed water?
11. What are the current water restrictions?
12. When is garbage pick-up?
13. Should I update my information?
14. How do I change my name?
15. What if the account holder is deceased?
16. What if a lien is issued against the property?
17. What do I do if I have filed bankruptcy?
18. What if the property is in foreclosure?
19. How do I contact customer service?