Reclaimed Water Use Update: 4-21-2017
Reclaimed water has been shut off to the public four times in the last week due to low water levels at the Water Reclamation Facility. Even with the reclaimed water restrictions beginning on April 18th, the demand of our customers has exceeded our production capacity. Reclaimed water is produced from sanitary sewer flows sent to the treatment plant. Once produced, reclaimed water is stored in tanks and pumped into the reclaimed pipelines and ultimately to our customers. When the tanks reach a dangerously low level, the pumps must be shut off to avoid significant damage to the equipment. Influent sewer flows to the treatment plant are currently at lower than normal levels. Couple the low flows into the treatment plant with high demand and we simply cannot keep up with demand.

Reclaimed water is highly treated wastewater sent through a separate set of pipelines to be used by customers for irrigation. In Port Orange, sewage from homes and business is collected and pumped to the Dwayne Huffman Water Reclamation Facility on Oak Street. There, the sewage is screened to remove inorganic debris. The sewage is then sent to a series of tanks where bacteria consume the organic content of the water. Afterwards, the water is sent to settling tanks called clarifiers. Settling allows the biomass (bacteria full of organics) to separate from the water leaving clear water (clarified water) behind.

The clarified water then flows through sand filters to remove fine particles. The water is then disinfected. The water is then termed 'reclaimed water'. Once processed, reclaimed water is stored in a tank at the plant. Some of the reclaimed water is required to be reused in the treatment process. Reclaimed water stored in the tank is then pumped into a separate underground pipe system (reclaimed distribution pipelines). All reclaimed water comes from the tank located at the Oak Street Facility. There are two other reclaimed storage tanks in the system. One is located at the Reclaimed Lakes and the other is located on Williamson Blvd., south of Dunlawton Ave./Taylor Road. Both tanks are also equipped with pumps to provide sufficient pressures to the reclaimed water customer. If any of the tank levels fall to a certain set point, the pumps shut down to avoid running them dry. When the level returns, the pumps can again supply reclaimed water into the system.

The amount of reclaimed water produced is dependent on the amount of sewage flow generated by the customer. It is important to note that it takes between three to five homes to generate enough sewage to provide reclaimed water to one home. During the week of April 13 - 19, 2017, the plant treated an average of 5.58 million gallons of sewage per day. The plant also distributed an average of 5.92 million gallons per day of reclaimed water. The difference in what was brought in and what was distributed as reclaimed water was the volume of augmentation water. This is from groundwater wells that we are permitted to draw from. Excess reclaimed water is stored in the Reclaimed Lakes on Shunz Road. Currently, the lake level is too low to pump out of. The St. Johns River Water Management District has established a minimum level for the lakes to be available for pumping.

Due to the dry weather conditions, customers are using much more than the plant can produce. Without sufficient water in the lakes, we cannot supplement the supply to meet the demand. Every day customers are draining all three storage tanks to low levels. When the supply of reclaimed water is gone, the pumps turn off until storage levels return. We hope that our customers will conserve the reclaimed water so it is available to all customers.

3rd Annual Rediscover US 1 Scavenger Hunt: April 21-29
Come Rediscover US 1, America's Business Highway and take part in the area's largest ever scavenger hunt!

The Scavenger Hunt will take place April 21-29, with all entries due to any of the participating City Halls by Tuesday, May 2, by 4 pm.

Scavenger maps will be available on April 19, at City Halls, participating businesses, Chamber of Commerce locations, or you can download one here.


Open Scavenger Hunt Instructions

Open Scavenger Hunt Questions

Visit The Rediscover US 1 Facebook Page

Port Orange Citizen Newsletter for April, May and June
In this quarter's newsletter, find highlights about:
  • 2017 Hurricane Season Prep
  • 3rd Annual Scavenger Hunt Rediscover US1/America's Business Highway
  • Upcoming Parks & Recreation Sports and Programs
  • The 31st Annual Mayor's Invitational Golf Tournament
  • City of Port Orange Night with the Daytona Tortugas
  • An introduction about AquaHawk

Click here to open the newsletter

City of Port Orange Night
On Friday, May 5th, The Daytona Tortugas invite all Port Orange residents, employees and their families out to the ballpark for a fun night of Daytona Tortugas Baseball who will play against the Jupiter Hammerheads.

Tickets are $5.00 for general admission bleacher seating or reserved grandstand seating. Food vouchers are also available for $5.00.

Click here to download the voucher form

Earth Day Celebration April 28th
The City of Port Orange Earth Day celebration will be held Friday April 28th from 5:30 - 8:00 pm at the Kenneth W. Parker Amphitheater 2001 City Center Circle Port Orange, FL 32129.

The first 200 guests will receive a free potted baby Live Oak Tree! The event will include a hands on Wildlife show, food trucks, music, kids craft workshops, rock painting, bounce houses, a natural crafter expo, and an Arbor day ceremony. Come out and show your support for the place we all call home!

If you have any questions or concerns please call David Hunt at 386-506-5936.

Click here to open the flyer



Hurricane Matthew FEMA Information
Flooding Information

Debris Information

Public Assistance
City of Port Orange Social Media Links
City Hall Fire & Rescue Parks & Recreation Police Department

Important Numbers
Main Number
386-506-5500

Customer Service
(Water / Sewer/ Garbage Bill Questions & Payments)
386-506-5720

Community Development & Building Permits
386-506-5600

Code Compliance Hotline
386-506-5604

Fire Administration
386-506-5900

Parks & Recreation
386-506-5850

Parks & Recreation Afterhours
386-756-7400

Police Department
386-506-5800

Police Non-Emergency & Animal Control
386-756-7400

Public Utilities
386-506-5750

Public Utilities Afterhours
386-756-5380

Public Works
386-506-5575

Public Works Afterhours
386-756-7400

City Manager,
Mayor & City Council

386-506-5501

Click here to go to the Stormwater Management page


City Tweets
Police Tweets
668.6076. Public records status of e-mail addresses; agency website notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.