Pay Utility Bill
For your convenience, you can pay with a credit card online. See your utility bill for your Personal Identification Number (PIN). Enter your utility account number (dash included) and the PIN number you received on your utility bill. Click the Sign On button. After you register, you must follow the link in the email you receive back and sign in to enable your account. Once you have completed this one-time set-up, payments may be made with Visa, MasterCard, American Express, or Discover online.
Paying by mail
Each of our bills includes a payment envelope for your convenience. The address on the envelope routes your payment to our bank-processing center. Please include your billing stub with your payment. For your protection, please include your service account number on your check, in the event your billing stub becomes lost or separated from your check, it will assure proper credit. We do not recognize the postmark date but the actual day received as your payment date.
Paying in person
For those who wish to make payments in person, you may visit our office at 1000 City Center Circle. The City maintains a night drop box in the drive-in window area for payments made by check or money order, after hours. The City will not be responsible for any cash placed in the drop box.
Automatic Fund Transfer
The easiest and most convenient way to make your utility payment is by automatic fund transfer, AFT. AFT electronically withdraws your payment from your checking or savings account. You still receive a bill but, it is now a statement of how much is being withdrawn from your account and when your payment is being made. For more information and application contact Utility Customer Service at 386-506-5720.
Credit Card Payment
Visa, MasterCard, American Express, and Discover are accepted either in person, over the telephone, or online for payment.