Customer Service

Customer Service Department is available Monday - Friday via walk-in or telephone. We answer questions concerning your monthly water bills; adding or terminating water services or establishing new water services with the city.

Forms

  1. Utitly Service Checklist
  2. Service Application Request
  3. Auto Pay Form
  4. Request for Sewer Adjustment Form
  5. Request for Administrative Adjustment Form
  6. Name Change Form

Useful Documents

  1. Customer Service Welcome Packet
  2. Garbage Pickup Days
  3. Tips for Leaks (PDF)
  4. Water/ Sewer Rates 17-21
  5. No. 14-3 Solid Waste 2014-2021
  6. New Solid Waste Resolution 21-57 Effective 01/01/2022
  7. Ordinance No. 2021-27 Solid Waste Rates (Effective- 01/01/2022)