Public Utilities Department

The Public Utilities Department operates and maintains the City's municipal utility system, which includes potable (drinking) water, sanitary sewer and reclaimed water.

In addition to serving our community, the Department's service area also includes the Town of Ponce Inlet, Wilbur-by-the-Sea, and portions of Daytona Beach Shores and unincorporated Volusia County. 

Phone Numbers

  • Billing Questions: 386-506-5720
  • Cross Connection and Backflow Reporting: 386-506-5952
  • Drinking Water Questions: 386-506-5770
  • Reclaimed Water Questions: 386-506-5785
  • Establish or Cancel Service: 386-506-5720
  • Report a Water/Reclaimed Meter Leak: 386-506-5731
  • Report a Sewer Spill: 386-506-5785
  • Report a Water Line Break: 386-506-5770