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Pay My Utility Bill
If you are experiencing issues with our online billing, please click here.

Access the Online System

If you have not yet signed up or registered for Utility Billing online, then please follow the registration instructions below before you attempt to access the online system.

Click here to access Utility Billing Online

We presently accept MasterCard, Visa, Discover & American Express. We also now accept checks!

Overview

Utility Billing Online offers customers a convenient way to track their water, sewer and garbage collection payments and provides a record of how much water they use over time. It is part of the city's effort to give citizens access to information whenever they want instead of only during business hours.

Registration Instructions

Customers can obtain billing information by registering their utility account number and PIN, a Personal Identification Number, they receive on their utility bill. This Web page walks you through registration. Registration is only for customers who want access to their account over the computer.

1. See your utility bill for your PIN.

2. Click here to begin registering.

3. Enter your utility account number (dash included) and the PIN you received on your utility bill. Click the Sign On button.

4. Choose a new PIN, any combination of up to ten letters and numbers. Type in a hint to help you remember your new password and also enter your email address. Click Submit. Confirmation of your registration will arrive by email. Click "Exit". This will return you to the City of Port Orange home page.

5. When you receive the Email Address Verification message, click the link provided in the email. Enter your Account Number and new PIN on the page that appears. Click Sign-On. Congratulations! You can now click the provided link to look up your account.

Suggestions or Complaints

E-mail: billingsupport@port-orange.org

Main Number
386-506-5500

Customer Service (Water)
386-506-5720

Community Development
& Building Permits

386-506-5600

Code Compliance Hotline
386-506-5604

Public Works
386-506-5575

Police Non-Emergency
& Animal Control

386-756-7400

Fire Non-Emergency
386-506-5900

Parks and Recreation
386-506-5850

Public Utilities Emergency
386-756-5380

City Manager, Mayor
& City Council
386-506-5501




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